Counseling / Multi-Service Center

For more information and to make an appointment please call 617-426-9492 ext 200.

The Multi-Service Center is staffed by trained and experienced counselors who speak Cantonese, Mandarin and English.

The objective of AACA’s Chinatown Multi-Service Center is to assist Asians, other immigrants, and economically disadvantaged residents to achieve social self-sufficiency through a wide range of social services.

Immigration Counseling
Recognized as a voluntary agency by the United States Citizenship and Immigration Services (USCIS), the program provides counseling in the areas of initial entry into the U.S., change of status from immigrant or refugee to permanent resident and the application procedure for citizenship.  The program also assists clients in petitioning to bring immediate family members – spouses, children, parents and siblings – into the United States.

Housing Counseling
The housing counselor helps clients to find suitable housing – often low income, elderly or government subsidized.  The counselor also assists clients in matters of housing code enforcement, tenant-landlord relationships, home buying and home ownership issues, and rehabilitation assistance.

Job Counseling and Placement
A job developer and a job counselor provide assistance in employment counseling, job development and job placement.  The counselor also oversees the Chinatown Summer Youth Jobs Program.

College Access
The counselor specializes in assisting foreign-born prospective college students in application processing, financial aid and career counseling.  This service offers immigrants a chance to pursue a college education, particularly those adults who have earned credits in other countries but must negotiate the transfer of those credits with their new schools.  This service is provided in collaboration with the American Student Assistance.

Welfare and Benefits Assistance
The MSC counselor provides clients with assistance and counseling on both Federal and State benefits, including: SNAP (Former Food Stamp Program), Emergency Aid to Elderly, Disabled and Children (EAEDC), Transitional Aid to Families with Dependent Children (TAFDC), Social Security and Supplemental Security Income (SSI).  The counselor also assists clients to file applications and prepare all necessary documents.

Fuel Assistance
The Fuel Assistance program is a federally-funded program providing assistance to families to help them pay their bills during the heating season.  The program also provides assistance to those applicants with heat included in their rent.  AACA is one of the intake sites for ABCD’s Fuel Assistance Program. Areas covered are Boston, Newton, and Brookline.  Applications are accepted from November 1 to April 30.

Information and Referral
Information and referral is provided in cases which require services not offered at the Multi-Service Center.  Referrals are made to a wide network of community and government agencies as necessary.

Tax Preparation and Assistance
Every tax season from January to April, AACA helps speakers of foreign languages to prepare and file their federal and state income tax returns.

Family and Individual Counseling
The counselor provides assistance to individuals and families struggling to overcome problems related to social and emotional adjustment in a new country.  The counselor also conducts public seminars on survival skills and the American world of work.